> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-unity-sdk-initialization-split.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Do Uninstall Counts Differ Between the Key Metrics Dashboard and Segmentation?

> Why uninstall counts differ between Key Metrics and Segmentation — one tracks per-user uninstall time, the other counts per-device events.

## Problem

There is a discrepancy in the uninstall counts between the Key Metrics dashboard and Segmentation numbers.

<img alt="mismatch.png" src="https://mintcdn.com/moengage-unity-sdk-initialization-split/ISSWCWnXoZ2WUyBs/images/moengage_29f0ac.png?fit=max&auto=format&n=ISSWCWnXoZ2WUyBs&q=85&s=5d15fdb2690e57b08ec3e5466de12165" width="1376" height="280" data-path="images/moengage_29f0ac.png" />

## Explanation

* This difference is expected.
* The Key Metrics dashboard tracks the uninstall time attribute and records it when a user uninstalls the app from all their devices. <img alt="key metrics.png" src="https://mintcdn.com/moengage-unity-sdk-initialization-split/Su-OFSqZFnoKuAhF/images/moengage_ea5a85.png?fit=max&auto=format&n=Su-OFSqZFnoKuAhF&q=85&s=e36b2a2c3a3610a9f667f938e2ef3b37" width="1440" height="356" data-path="images/moengage_ea5a85.png" />
* Segmentation numbers count each uninstall event for each device separately. <img alt="segmentation.png" src="https://mintcdn.com/moengage-unity-sdk-initialization-split/q6SvYhZa4K6FIef8/images/moengage_4530b9.png?fit=max&auto=format&n=q6SvYhZa4K6FIef8&q=85&s=5c7b2603b8fdb1fd9bff9d41e962b3d9" width="1440" height="160" data-path="images/moengage_4530b9.png" />