> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-unity-sdk-initialization-split.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Avoid Common Push Notification Issues on iOS Devices Using iOS SDK version 9.x.x?

> Resolve push impression tracking and image rendering on iOS SDK 9.x.x. Properly set up appgroupid during initialization for your MoEngage project.

## Problem

Common issues with Push notifications, including Push Campaign impressions not being tracked and images not rendering even though Push notifications are successfully delivered to device with SDK version 9.x.x.

<Info>
  * To track impressions, ensure that the Notification Service Extension is implemented in your app.
  * Additionally, enable the **Show iOS impressions** toggle on the MoEngage dashboard by navigating to **Settings → Channel → Push → IOS**.
      <img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/_mMLy2lSxSVbELUn/images/moengage_c44d55.png?fit=max&auto=format&n=_mMLy2lSxSVbELUn&q=85&s=b73b6239ece8d2d19ef365b101e24e43" alt="iOS imp.png" width="2744" height="1582" data-path="images/moengage_c44d55.png" />
</Info>

## Solution

Perform the following steps:

1. **Add app\_group\_id to Your Project’s Main Target for Each Configuration**: You can add the same app\_group\_id or different ones across configurations.
   <Info>
     Issues may arise if your configurations use different Bundle Identifiers but share the same app\_group\_id. Specifically, the Notification Service Extension may fail if two apps with different Bundle Identifiers but the same app\_group\_id are installed on the same device. To avoid this, you can use the same app\_group\_id across multiple configurations, but be aware that you won't be able to test all apps simultaneously on a single device.
   </Info>
   <img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/5i5MZSFjS8FjMzeZ/images/moengage_12ce78.png?fit=max&auto=format&n=5i5MZSFjS8FjMzeZ&q=85&s=d258634276c01b1e9dc591ca99e04a6c" alt="app group.png" width="1920" height="709" data-path="images/moengage_12ce78.png" />
2. **Add app\_group\_id During SDK Initialization**:
   * If you initialize the SDK using info.plist, add the APP\_GROUP\_ID key inside the MoEngage key in your info.plist file.
   * If you initialize the SDK using sdkConfig, add the APP\_GROUP\_ID in the sdkConfig variable inside the AppDelegate file.\
     **app\_group\_id in info.plist:**
     <img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/-O8sG0uXrbPqxuqo/images/moengage_9c01e1.png?fit=max&auto=format&n=-O8sG0uXrbPqxuqo&q=85&s=26d00c139953b0cd774dbeeecde70740" alt="app id.png" width="1920" height="888" data-path="images/moengage_9c01e1.png" />
     **app\_group\_id in sdkConfig variable:**
   ```swift Swift wrap theme={null}
   var sdkConfig = MoEngageSDKConfig.init(appId: "XXXXXXXXXXXXXXXX", dataCenter: .data_center_0X)
   sdkConfig.appGroupID = "group.com.XXXXXXXXXXXXXXXX"
   ```
   ```Objective-C Objective-C theme={null}
   MoEngageSDKConfig\* sdkConfig = [[MoEngageSDKConfig alloc] initWithAppId:@"XXXXXXXXXXXXXXXX" dataCenter: MoEngageDataCenterData\_center\_0X];
   sdkConfig.appGroupID = @"group.com.XXXXXXXXXXXXXXXX";
   ```
3. **Create a Notification Service Extension Target**:

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/_mMLy2lSxSVbELUn/images/moengage_c5e031.png?fit=max&auto=format&n=_mMLy2lSxSVbELUn&q=85&s=d063b424a65646628b03046786a0715c" alt="NSE.png" width="1432" height="1008" data-path="images/moengage_c5e031.png" />

* **Name the Extension Target**: Choose a name for the extension target. Swift is recommended as the language as it works seamlessly with Objective-C projects too.

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/flsfKRmnPSS_x9X3/images/moengage_4650b5.png?fit=max&auto=format&n=flsfKRmnPSS_x9X3&q=85&s=667512deff1ab67b286622023e9b73d4" alt="name.png" width="1440" height="1012" data-path="images/moengage_4650b5.png" />

* **Enable Push Notifications**: In the extension target's Signing & Capabilities section, enable Push Notifications and add the AppGroupId.

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/lGL78K6d2VV03Hy7/images/moengage_8a8ac1.png?fit=max&auto=format&n=lGL78K6d2VV03Hy7&q=85&s=efce4449b9221c98bb3beffa35e591df" alt="enable.png" width="1920" height="706" data-path="images/moengage_8a8ac1.png" />

* **Align the Minimum Deployment iOS Version**: Ensure that the minimum deployment iOS version of the Notification Service Extension matches the iOS version of the main app.

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/znxil_H0CDGT_t_k/images/moengage_902c4b.png?fit=max&auto=format&n=znxil_H0CDGT_t_k&q=85&s=198f090e03059a50c15e5d731b8d7a90" alt="support.png" width="1920" height="563" data-path="images/moengage_902c4b.png" />

4. **Integrate the MORichNotification Framework into the Notification Service Extension Target**: In your podfile, add the Notification Service Extension as a separate target and install the MORichNotification framework.
   ```swift Swift wrap theme={null}
   target 'MoEngageDemo' do
     use_frameworks!
     pod 'MoEngage-iOS-SDK'
   end
   target 'MoEngageNotificationService' do
     use_frameworks! #use use_frameworks only if included in main target as in above scenario
     pod 'MoEngageRichNotification'
   end
   ```
5. Code changes in NotificationService.swift file:
   ```swift Swift wrap theme={null}
   import UserNotifications
   import MoEngageRichNotification
   class NotificationService: UNNotificationServiceExtension {
      
      var contentHandler: ((UNNotificationContent) - Void)?
      var bestAttemptContent: UNMutableNotificationContent?
      
      override func didReceive(\_ request: UNNotificationRequest, withContentHandler contentHandler: @escaping (UNNotificationContent) - Void) {
   MoEngageSDKRichNotification.setAppGroupID("group.com.XXXXXXXXXXXXXXXX")
      
      self.contentHandler = contentHandler
      bestAttemptContent = (request.content.mutableCopy() as? UNMutableNotificationContent)
      MoEngageSDKRichNotification.handle(richNotificationRequest: request, withContentHandler: contentHandler)
   }
      override func serviceExtensionTimeWillExpire() {
   // Called just before the extension will be terminated by the system.
   // Use this as an opportunity to deliver your "best attempt" at modified content, otherwise the original push payload will be used.
      if let contentHandler = contentHandler, let bestAttemptContent = bestAttemptContent {
         contentHandler(bestAttemptContent)
   }
   }
   }
   ```
6. **Check Build Phases for the Main App Target**: In the Build Phases section of the main app target, locate the Embed App Extensions / Embed Foundation Extensions section. Ensure that the **Copy only when installing** option is unchecked.

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/WCD9PHM9QZsnxcgC/images/moengage_e8673d.png?fit=max&auto=format&n=WCD9PHM9QZsnxcgC&q=85&s=f4cdbd056041f3a948e53ddccde46fe4" alt="copy.png" width="1920" height="652" data-path="images/moengage_e8673d.png" />

7. **Ensure Consistent appGroupId Across Configurations**: Verify that the appGroupId is consistent across all schemes and configurations (e.g. Debug/Release/QA/UAT) in the project.
8. **Align Build Configuration**: When running or archiving the project, ensure that the Build Configuration for the Main Target and Notification Service Extension Target points to the same scheme/configuration.

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/c_PVNxORKO4sQGDq/images/moengage_977ad1.png?fit=max&auto=format&n=c_PVNxORKO4sQGDq&q=85&s=4c8d6bb088c8d7994b00a4647263b69c" alt="run.png" width="1750" height="556" data-path="images/moengage_977ad1.png" />

<img src="https://mintcdn.com/moengage-unity-sdk-initialization-split/se23H5LCdc3Myyzz/images/moengage_adf541.png?fit=max&auto=format&n=se23H5LCdc3Myyzz&q=85&s=829949feb8851147755ca5e06b7612c1" alt="build.png" width="1832" height="446" data-path="images/moengage_adf541.png" />
